DCS Planning Business Continuity Consulting
Consider a complex manufacturing and logistics organisation, based at the North Pole, traditionally very busy around the 25th December. As you might imagine, planning for this event takes all year – no...
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Exercising for Safety and Soundness
Yes, for the next year or two your bank examiner may make the mistake of crediting you for exercising your disaster plan when you documented an actual crisis but let’s take a step back and think about...
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Understanding Climate Change to Build Sustainable Small Businesses
Business readiness is essential to increase one’s chances of business survival. Ensuring a business is ready for any threat includes preparing for extreme weather. According to a recent survey by AXA...
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Not just Surviving – THRIVING!
Continuity management has long been tied to disaster planning and crisis response as fundamental to emergency planning but the reality is: If you’re just practicing business continuity to survive...
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A Case Study in backing up data . . . .
We recently formed a relationship to manage the continuity program for a new client. At the start of the discovery phase, we had a hearty discussion about backup practices. The new client used a...
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10 Simple Planning Actions to Increase Your Consistency of Exceeding Customer...
Many executives ask themselves: “I know the basics about critical processes and mission-critical systems but what can I do to really make a difference in our ability to consistently exceed our...
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A Day without Business Event
It might be an auto repair shop washed away by a flood. A dentist’s office scorched by a fire. A dry cleaner hit by a tornado. A pet store frozen by an ice storm and power outage. There are lots of...
View ArticleHow Excellent Companies Avoid Dumb Things – 12 Principles
I just finished an excellent book on driving change in business: Neil Smith’s “How Excellent Companies Avoid Dumb Things”Here’s the 12 principles that cut through the barriers: The CEO must personally...
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All Business Values are the Same
In my experience coaching businesses for operational resilience I’ve found that all businesses are inherently the same. Just as they can internally organize themselves into three simple zones of...
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Operational Risk now OCC’s top concern
Operational risk has eclipsed credit risk as national banks’ chief safety and soundness challenge, Comptroller of Currency Thomas Curry told the Exchequer Club in Washington, D.C., last...
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Business Value Balance
Given that you agree with the recent post on every business having the same four core values . . . let’s continue our discussion.Here’s a diagram for visualization: Business Value Balance. Each...
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Rivulets
Rivulets are those tiny droplets of water that join together and move in a common direction. After lots of movement over time these little streams can really impact their environment in significant...
View ArticleBusiness Continuity as a Fiduciary Responsibility
A fiduciary duty is a relationship of trust between two or more parties. The continuity of the business structure is encompassed within that duty. This trust rests on the business's ability to bring...
View ArticleHigh Risks in Your Supply Chain that You May be Blind To
The benefits of outsourcing production processes or services to suppliers are many: it can provide a better product or service than you would be able to produce internally; it can increase your...
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